Core Principles

As Job 1, Quality is the basis for all of our decisions concerning products, processes and services.  Measured by:

1) Our own minimal expectation levels to provide performance within 5% of appropriate OEM characteristics and,

2) Customer Satisfaction as measured by Customer feedback, Industry recognition and our own internal evaluations.

• We treat our customers, suppliers, investors, neighbors, and each other respectfully, honestly, compassionately and with dignity and humility as this is how we would expect to be treated. Period. 

• We are committed to the Health and Safety of our people as well as the sustainable health of our environment.

• Each Associate has the responsibility and the authority to do what is right in order to satisfy our customers.

• Committed to continuous improvement.