WHAT ARE OUR CUSTOMERS SAYING?
We need your votes for
Recharger Magazine's
Reader's Choice Awards,
and we're not afraid to ask for them! We've compiled just a few of the nice things
our customers have said about us in the past few months and put them in print,
right here for you to review (along with some background information detailing why
they might have said each one). Check them out, and if you've had your own great experience with InkCycle, please
email us and let
us
know!
Once you're convinced, just go to the
RCA voting site and vote for us!
You've nominated us for:
BEST QUALITY: INKJET
BEST QUALITY: TONER
MOST MEMORABLE MARKETING
BEST ARTICLE: Written by our own Brad Roderick, Executive
Vice-President
| What
our customers are saying... |
A little more about
it... |
"None of
the other remanufactured toner I've tried compares to
the performance of yours. Thanks."
- Scott, March 26, 2008 |
Thanks for your confidence, Scott! InkCycle began as a
toner remanufacturer back in 1992 in our owner's
basement. While we are more famous for providing
more than 1 million of the highest quality inkjets per
month, we also produce high quality toner products,
including color toner. |
"Cathy
has more than answered all of my questions and is just a
great person to talk to!"
- Janet, March 26, 2008 |
Thanks, Janet.
You're talking about Cathy McCue, who has
been with inkcycle for five years. She started out as
Technical Support for inkjet cartridges and moved her
way into the illustrious group known as "Customer
Care". And as she jokingly
says, "It's been uphill all the way
since then....." Cathy can be reached on InkCycle's Direct-to-Customer-Care Line, 1-877-894-8387,
or by email at CMcCue@InkCycle.com |
"We've purchased
about 250 toners from you, and we haven't received ONE
back. Your quality is superb. We will
continue to use your product, and encourage others to as
well!"
- Jeannie, January 15, 2008 |
That's really nice of
you to say, Jeannie, and we appreciate it!
Truthfully, though, we aren't surprised.
InkCycle's toner business sees a very small percentage of
returned cartridges. |
"Kathy worked with me and got the problem
fixed. My customer thought I had a whole team of
troubleshooting technicians on my staff, but it was just
Kathy from InkCycle. She's professional, thorough,
and most importantly, she makes me look good."
- Bill, December 27, 2007 |
We all love Bill!
And this Kathy - a different one from above - is Kathy
Judson and she is every dealer's best friend. She
is our resident Technical Support Specialist, and has
been gracing the halls of InkCycle for more than 8
years. She has a background in Quality Assurance,
which means she finds out what's wrong, and she fixes
it... whether it's a printer problem, cartridge problem,
or simply a little tidbit of helpful information she
can pass along to the user to improve their printer knowledge and/or experience! Around here, we just call her
"the bomb." If you can't figure out why we call
her that, you'll have to contact her to find out why.
Email her at KJudson@InkCycle.com |
|
