"Because of personalities and professionalism of companies like yours, this industry has a future. Thank you for everything you have done."
Received via email from RG on 2/20/2007
"I could not find a better place or company to purchase the high quality products you carry. The company and I thank you for your unbeatable service, your strong understanding and your helpfulness in all areas of our needs."
"I just wanted to convey my congratulations on Ink Cycle’s award for quality. That is what I find to be awesome about your company – great quality. That quality, however, isn’t only from having great products – it is from having great people. Customer service at InkCycle rocks! I know that InkCycle will be with us every step of the way. I look forward to continuing our business relationship. You guys are awesome!"
Received via email from BL on 8/29/2006
"The quality of your toner has been great. Keep up the great job producing the toner cartridges!!! I value our business relationship."
Office Equipment Dealer in Kentucky
"THANK YOU for the efforts you're putting forth on the new Return Materials Authorization project. Everyone is doing a great job and I really appreciate it. Turn around time has been reduced drastically and the information shared is extremely beneficial, which allows us to educate our customers. It's a win-win situation. Again, thanks for all your hard work. Kathy Judson is a great contact for technical support of your RMA process."
Received via email from RH on 2/26/2007
"I wanted to share my feelings with you about InkCycle, Inc. I firmly believe that a finer compatible cartridge is not available. With the addition of high quality customer service support, it gives InkCycle, Inc. an edge over those that might be considered competitors. We have experienced the lowest warranty return rate with your product which saves us time (or money) and builds confidence with our customers. We can sell your products without reservation when compared to the OEM – it is a good feeling. I do not give compliments like this often but it is deserved and it comes from the “heart”."